Question

【題目】閱讀理解
People can't see you when you're speaking on the phone，but they can hear you．So，the way you speak is especially important．In fact，researchers have calculated that 80% of communication over the phone is through your tone of voice； and only 20% is from the words you use．Here are our top tips on how to speak over the phone．
⒈Facial Expressions
Your facial expression can influence your voice．For example，if you smile，your voice will sound warm and friendly，just the opposite，if you have an angry look on your face，it can make you sound unpleasant．
⒉Volume
If you speak too loudly，you could sound angry．And if you speak too softly，it'll be difficult to hear you．So，speak loudly enough to be heard clearly，but not so loud that you're shouting．
⒊Pace
The pace of your voice is how quickly you speak．And this can show how you feel．For example，an angry person might speak faster than normal．Or a downhearted person might speak very slowly．Try speaking a little more slowly than normal．This will make you sound confident，and it'll make it easier for the other person to understand you．
⒋Gestures
Gesturing can influence the tone of your voice．When you gesture，you bring more air into the lungs，which can make your voice sound warmer．Gestures are also useful to help you stress the right words or even find the words you need．The best thing about gesturing during a phone call is that no one can see what you're doing，so you can gesture as wildly as you like!
⒌Movement
If you're feeling nervous，stand up and move around．It will reduce the nervousness in your body and help your voice to sound more confident．
⒍Pauses （停頓）
Using pauses every now and then can help you to slow down．This will make you sound more confident and in control．Also，if you pause after giving some new information，it'll give the other person time to understand it．At the same time，listen to how the other person uses pauses．They could tell you something about the speaker's feeling．For example，when a speaker is really angry，he might use pauses and says，"I…am…so…angry…"
（1）How much of telephone communication is from the words you use？
A.20%．
B.40%．
C.60%．
D.80%．
（2）What can people do to reduce their nervousness on the phone？
A.Gesture wildly．
B.Move around．
C.Raise their voices．
D.Make facial expressions．
（3）How can pauses help people talk on the phone？
A.The speaker can show he is friendly．
B.The speaker can tell more information．
C.The listener will feel confident and in control．
D.The listener will have time to understand the words．
（4）What is the passage mainly about？
A.How to control the speed of your speech．
B.Different good ways of talking on the phone．
C.Reasons of making gestures while talking．
D.How to improve communication among friends．
（5）What is the writer's opinion about telephone talk？
A.Your voice on the phone will show what you're feeling．
B.Using too many pauses while talking will annoy others．
C.Speaking loudly makes it easier for others to understand you．
D.The words you use are more important than the way you speak．

Answer 1

【答案】
（1）A
（2）B
（3）D
（4）B
（5）A
【解析】短文介紹了在打電話時(shí)的一些主要技巧，如面部表情、音量、步調(diào)、動(dòng)作及其停頓等．

（1）A 細(xì)節(jié)理解題．根據(jù)第一段第二行句子and only 20% is from the words you use．只有20%來(lái)自你的用詞．可知只有20%來(lái)自你的用詞．故選A．

（2）B 細(xì)節(jié)理解題．根據(jù)倒數(shù)第二段句子If you're feeling nervous，stand up and move around．如果你感到緊張，站起來(lái)走動(dòng)．可知通過(guò)走動(dòng)來(lái)減少緊張．故選B．

（3）D 細(xì)節(jié)理解題．根據(jù)最后一段句子Using pauses every now and then can help you to slow down．This will make you sound more confident and in control．Also，if you pause after giving some new information，it'll give the other person time to understand it．時(shí)不時(shí)地用停頓可以幫助你放慢速度，這會(huì)讓你聽起來(lái)更自信，更有控制力．另外，如果你停頓后，提出一些新的信息，這會(huì)給其他人一些時(shí)間來(lái)理解它．可知聆聽者將有時(shí)間來(lái)理解這句話．故選D．

（4）B 主旨?xì)w納題．根據(jù)整篇文章內(nèi)容及其第一段句子People can't see you when you're speaking on the phone，but they can hear you．So，the way you speak is especially important．Here are our top tips on how to speak over the phone．當(dāng)你打電話說(shuō)話時(shí)，人們看不到你，但他們能聽到你說(shuō)話，所以你說(shuō)話的方式尤其重要．以下是關(guān)于如何在電話中說(shuō)話的小技巧．可知說(shuō)的是電話交談的不同方式．故選B．

（5）A 細(xì)節(jié)理解題．根據(jù)第三段句子If you speak too loudly，you could sound angry．And if you speak too softly，it'll be difficult to hear you．So，speak loudly enough to be heard clearly，but not so loud that you're shouting．如果你說(shuō)得太大聲，你可能會(huì)生氣．如果你說(shuō)話太輕，很難聽到你的聲音．所以，大聲說(shuō)話，讓別人聽得清楚，但不要大聲喊叫．可知作者認(rèn)為在電話里你的聲音將會(huì)顯示你的感覺(jué)．故選A．