Question

We’ve all been there: in a lift, in line at the bank or on an airplane, around by people who are, like us, deeply look at their smartphones or, worse, fighting with the uncomfortable silence.

What’s the problem? It’s more likely that none of us start a conversation because it’s challenging, or we think it’s unnecessary. But the next time you find yourself among strangers, consider that small talk is worth the trouble. Experts say it’s an invaluable social practice that results in big advantages.

Small talk is the grease (潤(rùn)滑劑) for social communication, says Bernardo Carducci, director of the Shyness Research Institute at Indiana University Southeast. “Almost every great love story and each big business deal begins with small talk,” he explains. “The key to successful small talk is learning how to connect with others, not just communicate with them.”

In a 2014 study, Elizabeth Dunn, professor of psychology at UBC, invited people on their way into a coffee shop. One group was asked to look for an interaction (互動(dòng)) with its waiter; the other, to speak only when necessary. The results showed that those who chatted with their waiter reported higher positive (積極的) feelings and a better coffee shop experience. “It’s not that talking to the waiter is better than talking to your husband.” says Dunn. “But interactions with peripheral (邊緣的) members of our social network matter for our well-being also.”

Dunn believes that people who reach out to strangers feel a greater sense of belonging (歸屬感), a relationship with others. Carducci believes developing such a sense of belonging starts with small talk. “Small talk is the basis of good manners.” he says.

1.What’s the main idea of Paragraph 1?

A.Interest in smartphones. B.Unsuitable behaviours in public places.

C.Absence of communication between strangers. D.Impatience with slow service.

2.What does the coffee-shop study suggest about small talk?

A.It improves family relationships. B.It raises people’s confidence.

C.It matters as much as a formal talk. D.It makes people feel good.

3.What is the best title for the text?

A.Conversation Counts B.Advantages of Small Talk

C.Uncomfortable Silence D.Ways of Making Small Talk

Answer 1