Dear Sir／Madam，

    I am writing to you about the terrible service(服務(wù))from your company．On March 14th I ordered the latest S．H．E CDs on  1  website，which my father kindly paid  2  me with his credit card(信用卡)． 3  in your advertisements you promised that l could get them the next day．I did not receive  4  from you until a week later．When your CDs  5  , they were not the CDs I ordered．

    I sent  6  e-mails to your Customer Service，but my messages were all returned．I think there is maybe a mistake in the address you give to the customers! I  7  tried to call your helpline，but the line was always busy or no one   8   ．

    This is the first time I have  9  on your website, but I am not pleased with the service you have offered．Please send me the correct  10  as soon as possible or give my money back instead．

    I look forward to hearing from you．

                                                             Yours，

                                                             Jack Brown

1．A．his          B．your             C．my              D．her

2．A．to           B．for               C．from               D．a(chǎn)bout

3．A．If            B．When             C．Although         D．Because

4．A．a(chǎn)nything  B．something        C．nothing           D．some things

5．A．got          B．went             C．returned          D．came

6．A．few         B．little              C．several            D．much

7．A．a(chǎn)lso         B．too               C．either              D．a(chǎn)s well

8．A．a(chǎn)nswer    B．a(chǎn)nswered       C．a(chǎn)nswering       D．a(chǎn)nswers

9．A．take        B．taken              C．shopped          D．shop

10．A．cards    B．DVDs            C．books             D．CDs

1—5 BBCAD  6—10 CABCD

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