3．假設(shè)你是李華，上周日你有一次不愉快的就餐經(jīng)歷，對餐廳的服務(wù)員態(tài)度非常不滿意．于是你給該餐廳老板寫一封投訴信．
要點如下：1．問題：牛肉面有一只蒼蠅，服務(wù)員態(tài)度粗魯．2．要求：餐廳賠禮道歉．
注意：（1）詞數(shù)120 詞左右；
（2）演講稿開頭和結(jié)尾已給出，不計入總詞數(shù)．
提示詞：牛肉面beef noodles
Dear Sir，
I am Li Hua，a frequent customer in your restaurant．I have been pleased with your excellent service for years，but now I am writing to express my dissatisfaction about the poor service of your waiters．（高分句型一）
Last Saturday，I went to your restaurant to have lunch but I hand a awful experience．When having beef noodles，I suddenly found there was a fly in them，which disgusted me a lot．（高分句型二） So I asked the waiter to change another dish．Out of my expectation，he didn't change it but said in a rude manner that he was too busy to solve the problem．Needless to say，such a way of treating customers is unacceptable．（高分句型三）
It is my sincere hope that you can investigate the matter seriously and make a formal apology to me．I am looking forward to a better service next time．（高分句型四）
Yours
Li Hua．

分析 本篇書面表達屬于提綱類作文，根據(jù)提示信息上周日你有一次不愉快的就餐經(jīng)歷，對餐廳的服務(wù)員態(tài)度非常不滿意．于是你給該餐廳老板寫一封投訴信，寫作時注意以下幾點：1、仔細閱讀有關(guān)提示，弄清試題提供的所有信息，明確幾個要點：問題：牛肉面有一只蒼蠅，服務(wù)員態(tài)度粗魯；要求：餐廳賠禮道歉．2、提綱是文章的總體框架，要在提綱的范圍內(nèi)進行分析、構(gòu)思和想象．要依據(jù)提示情景或詞語，按照一定邏輯關(guān)系來寫．本文寫作時可以按照要點所給的順序?qū)懀?、根據(jù)要表達的內(nèi)容確定句子的時態(tài)、語態(tài)；就本文而言應(yīng)該用一般現(xiàn)在時態(tài)．4．注意使用高級詞匯和句式，以增加文章的亮點．
【亮點說明】本文結(jié)構(gòu)緊湊，層次分明，而且使用了多種表達：a frequent customer�？�；be pleased with對…滿意；Out of my expectation出乎意料；in a rude manner 以粗魯?shù)姆绞剑籒eedless to say毋庸置疑；make an apology to向…道歉；
I have been pleased with your excellent service for years，but now I am writing to express my dissatisfaction about the poor service of your waiters．（高分句型一）
When having beef noodles，I suddenly found there was a fly in them，which disgusted me a lot．（高分句型二）
Out of my expectation，he didn't change it but said in a rude manner that he was too busy to solve the problem．Needless to say，such a way of treating customers is unacceptable．（高分句型三）
It is my sincere hope that you can investigate the matter seriously and make a formal apology to me．I am looking forward to a better service next time．（高分句型四）

解答 Dear Sir，
      I am Li Hua，a frequent customer in your restaurant．I have been pleased with your excellent service for years，but now I am writing to express my dissatisfaction about the poor service of your waiters．（高分句型一）
      Last Saturday，I went to your restaurant to have lunch but I hand a awful experience．When having beef noodles，I suddenly found there was a fly in them，which disgusted me a lot．（高分句型二） So I asked the waiter to change another dish．Out of my expectation，he didn't change it but said in a rude manner that he was too busy to solve the problem．Needless to say，such a way of treating customers is unacceptable．（高分句型三）
      It is my sincere hope that you can investigate the matter seriously and make a formal apology to me．I am looking forward to a better service next time．（高分句型四）
                                                                                                                                                                                                                         Yours，
                                                                                                                                                                                                                          Li Hua

點評 英語寫作是一項主觀性較強的測試題．它不僅考查學(xué)生的寫作基礎(chǔ)而且還考查學(xué)生在寫作過程中綜合運用語言的能力．在撰寫時要注意主謂語一致，時態(tài)呼應(yīng)，用詞貼切等．要提高英語寫作水平，需要兩方面的訓(xùn)練：一是語言基礎(chǔ)方面的訓(xùn)練，要有扎實的造句、翻譯等基本功，即用詞法、句法等知識造出正確無誤的句子；二是寫作知識和能力 方面的訓(xùn)練以掌握寫作方面的基本方法和技巧．

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