Question

書面表達(dá)。

     假設(shè)你是李華，在某書店買了一本英文詞典，卻發(fā)現(xiàn)有質(zhì)量問題。書店售貨員的服務(wù)態(tài)度又不好，
因此你決定給書店負(fù)責(zé)人寫信。信中包括以下內(nèi)容：
    1. 事情的起因：你在書店買了一本英文詞典，后來發(fā)現(xiàn)里面有幾頁殘缺；
    2. 與書店交涉的經(jīng)過：你第二天來到書店要求換一本，店員卻置之不理；
    3. 要求換書并呼吁書店改善服務(wù)。
要求：字?jǐn)?shù)100左右。
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Answer 1

One possible version:
Dear Sir,
     I'm writing to tell you about my experience in your bookstore. I bought an English dictionary there two
days ago. When I arrived home, I found that some pages of the dictionary were missing. I went back to the
store the next day and asked a saleswoman to change it for another one. However, she was very rude and
said it was my own fault. I was deeply hurt by her attitude.
     I would like you to change my dictionary. I would also like to suggest that you improve your service to
the customers.
     I'm looking forward to receiving your reply soon.
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