—Hello，I’m calling to complain about one of your sales staff.

—Oh，________

A．you must be kidding!? B．what a shock!

C．why not?? D．what happened?

 

【答案】

【解析】D

解析　考查交際用語(yǔ)。說(shuō)話人是通過(guò)電話投訴銷售員，答話人自然應(yīng)該首先了解發(fā)生了什么事情。前三項(xiàng)分別表示“你一定是在開(kāi)玩笑！”“太令人震驚了！”“為什么不呢？”都不符合常識(shí)。

 

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