【題目】We Want you!

Company: Embassy Suites

Location: US-CA-San Luis Obispo

Employee Type: Full-Time/Part-time

Job Type: Receptionist

Req’s Education: High School

Req’s Experience: Less Than 1 Year

CONTACT INFORMATION

Contact: Rebecca Hyre

Phone:805.549.0800

Email:Rebecca@163.com

Fax: Not Available

DESCRIPTION

Embassy Suites Hotel San Luis is currently accepting applications for front Desk Services Agent. Full time day and part time night positions open.

Availability must include weekends and holidays.

This position has a combination of duties mainly related, but not limited to checking-in hotel guests.

We are seeking candidates who have the ability to:

⊙ Understand guest inquires and provide responses in a helpful, courteous(禮貌的) manner.

⊙ Promote positive relations with all individuals who approach the Front Desk and enter the hotel.

⊙ Focus on the guest needs remaining calm and courteous.

⊙ Work well under pressure.

⊙ Input and access data in the computer.

⊙ Ensure security and confidentiality of guest and hotel information.

⊙ Work cooperatively with other departments and co-workers as part of a team.

REQUIREMENTS

Customer service experience preferred

Please apply online by submitting a resume, including a cover letter.

OR:

Apply in person, by submitting an application for employment, from the executive offices located within the hotel.

【1】Those interested in this job may contact Rebecca Hyre ______.

A.by e-mailB.by fax

C.by sending short messagesD.by post

【2】Which of the following is needed for the job?

A.College diploma or above.B.Necessary PC skills.

C.Speaking at least three languages.D.Five-year working experience.

【3】Which of the following statements is TRUE according to the passage?

A.The job candidates are expected to work during holidays.

B.The candidates can only apply online by submitting an application.

C.The job has a combination of duties limited to hotel guests.

D.People without customer service experience cannot apply for the position.

【答案】

【1】A

【2】B

【3】A

【解析】

這是一則招聘廣告。文章包括了招聘方、聯(lián)系人、聯(lián)系方式、職位描述和招聘要求等。

【1】細(xì)節(jié)理解題。根據(jù)第二個表格可知，給的Rebecca Hyre的聯(lián)系方式是郵箱（E-mail）。所以如果你對這個工作感興趣，可以通過郵箱聯(lián)系Rebecca Hyre。故選A。

【2】細(xì)節(jié)理解題。由We are seeking candidates who have the ability to部分的Input and access data in the computer.可知我們找的人需要有能力輸入和存取計算機中的數(shù)據(jù)。所以這項工作需要必要的電腦技能。故選B。

【3】細(xì)節(jié)理解題。由DESCRIPTION部分的Availability must include weekends and holidays.可知求職者要周末和假期可以上班。所以這個工作希望求職者能假期也上班，故選A。

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