Company: Embassy Suites

Location: US-CA-San Luis Obispo

Employee Type: Full-Time/Part-Time

Job Type: Receptionist

Req’d Education: High School

Req’d Experience: Less Than 1 Year

Contact Information

 

Contact: Rebecca Hyer

Phone: 805.549.0800

Email: Rebecca@163.com

Fax: Not Available

 

DESCRIPTION

Embassy Suites Hotel San Luis is currently accepting applications for Front Desk Services Agent. Full time day and part time night positions open.

Availability must include weekends and holidays.

This position has a combination of duties mainly related, but not limited to checking-in hotel guests.

We are seeking candidates who have the ability to:

Understand guest inquires and provide responses in a helpful, courteous（禮貌的） manner.

Promote positive relations with all individuals who approach the Front Desk and enter the hotel.

Focus on the guest needs remaining calm and courteous.

Work well under pressure.

Input and access data in the computer.

Ensure security and confidentiality of guest and hotel information.

Work cooperatively with other departments and co-workers as part of a team.

REQUIREMENTS

Customer service experience preferred.

Please apply online by submitting a resume, including a cover letter.

OR:

Apply in person, by submitting an application for employment, from the executive offices located within the hotel.

 

65. Which of the following is the job advertised?

A. Technical Engineer.                 B. Door Man.

C. Reservation Officer.                D. Front Desk Services Agent.

66. Those interested in this job may contact Rebecca Hyer _____.

A. by e-mail                                             B. by fax

C. by sending short messages                     D. by post

67. Which of the following is needed for the job?

A. College diploma or above.               B. Necessary PC skills.

C. Speaking at least three languages.     D. Five-year working experience.

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