Odland remembers like it was yesterday working in an expensive French restaurant in Denver. The ice cream he was serving fell onto the white dress of a rich and important woman.

Thirty years have passed, but Odland can’t get the memory out of his mind, nor the woman’s kind reaction(反應(yīng)).She was shocked, regained calmness and, in a kind voice, told the young Odland. “It’s OK. It wasn’t your fault.”When she left the restaurant, she also left the future Fortune 500 CEO(總裁) with a life lesson: You can tell a lot about a person by the way he or she treats the waiter.

Odland isn’t the only CEO to have made this discovery. Rather, it seems to be one of those few laws of the land that every CEO learns on the way up. It’s hard to get a dozen CEOS to agree about anything, but most agree with the Waiter Rule. They say how others treat the CEO says nothing. But how others treat the waiter is like a window into the soul.

Watch out for anyone who pulls out the power card to say something like,“I could buy this place and fire you.”or “I know the owner and I could have you fired.”Those who say such things have shown more about their character(人品) than about their wealth and power.

The CEO who came up with it, or at least first wrote it down, is Raytheon CEO Bill Swanson. He wrote a best-selling book called Swanson’s Unwritten Rules of Management.

“A person who is nice to you but rude to the waiter, or to others, is not a nice person,” Swanson says. “I will never offer a job to the person who is sweet to the boss but turns rude to someone cleaning the tables.” 

What happened after Odland dropped the ice cream onto the woman’s dress?

A. He was fired.

B. He was blamed.

C. The woman comforted him.

D. The woman left the restaurant at once.

Odland learned one of his life lessons from _______.

A. his experience as a waiter     B. the advice given by the CEOs

C. an article in Fortune      D. an interesting best-selling book

According to the text, most CEOs have the time opinion about _______.

A. Fortune 500 companies     B. the Management Rules

C. Swanson’s book       D. the Waiter Rule

From the text we can learn that _______.

A. one should be nicer to important people

B. CEOs often show their power before others

C. one should respect others no matter who they are

D. CEOs often have meals in expensive restaurants

【小題1】C

【小題2】A

【小題3】D

【小題4】C


解析:

【小題1】這是一道細(xì)節(jié)判斷題。根據(jù)第二段“She was shocked, regained calmness and, in a kind voice, told the young Odland,‘It’s OK. It wasn’t your fault.”可以判斷出這位女士沒(méi)有責(zé)備他,而且還安慰他。

【小題2】這是一道細(xì)節(jié)判斷題。根據(jù)第二段“When she left the restaurant, she also left the future Fortune 500 CEO with a life lesson: You can tell a lot about a person by the way he or she treats the waiter.”可以推斷出Odland在當(dāng)waiter的時(shí)候?qū)W到了這人生中的一課。

【小題3】這是一道推斷題。根據(jù)第三段“It’s hard to get a dozen CEOs to agree about anything, but most agree with the Waiter Rule.”可以推斷出大部分CEO都會(huì)同意“侍者規(guī)則”。

【小題4】這是一道。推理判斷題。根據(jù)短文最后一段可知我們要尊敬所有的人，而不是只看重大人物。

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