.Having heard the customers’ ________, they decided to improve their products.
A．complaintsB．sacrificeC．a(chǎn)rrangementD．suffering
A
詞義辨析。A. 抱怨；訴苦 B. 犧牲；祭品 C. 布置；整理 D. 受難；苦楚。句意：聽到顧客的抱怨后，他們覺得提高產(chǎn)品質(zhì)量。故選A。
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