11.It is often said that politeness costs nothing.In fact,it seems that a little more courtesy could save businesses£5billion every year.
Frequently hearing the phrase"thank you"or"well done"means the same to staff as a modest pay rise,researchers say.Praise and encouragement also makes employees more likely to work hard and stay in their jobs,saving on the cost of finding replacements.
A third of 1,000workers surveyed by consulting firm White Water Strategies said they did not get thanked at all when they did well-and a further third said they were not thanked enough.
In both cases,staff said they felt undervalued,meaning they were less likely to exert themselves and were more likely to look for employment elsewhere.
The net result is around£5.2billion in lost productivity from employees who would raise their game if they felt more appreciated,White Water claimed According to the company,praising staff has the same motivational kick as a 1per cent pay rise-and works out much cheaper for bosses.
Three out of four employees said that regular acknowledgement by their boss was important to them,but only a quarter said they were actually given as much praise as they felt they needed.
The survey found that those in blue-collar and manual jobs were less likely to be given any recognition for doing well.
In regional terms,Scottish staff felt most undervalued.Four out of ten workers said they were never thanked and eight out of ten said they would like more praise.However,workers in the North-East are less impressed by being buttered up by the boss,as only 69per cent said they felt the need to be told"well done"regularly.
Older employees and women need the most reassurance,according to psychologist Averil Leimon,a director of White Water Strategies.She said that words of praise did more than create a pleasant place to work-they could even boost profits.
51.The second paragraph means thatC.
A.employees ask for high pay instead of hearing"thank you"or"well done"
B.bosses always think highly of their employees'work
C.bosses'praise and encouragement are important to workers
D.bosses should praise their workers from time to time
52.Why praise and encouragement are needed according to the passage?D
A.Most bosses feel it necessary
B.Most workers didn't work hard enough.
C.Most bosses can make money from praise and encouragement
D.Most workers will work harder and stay in their jobs from praise and encouragement.
53.According to tiffs passage,the majority of staff feltB.
A.there were thanked enough B.they were undervalued
C.they got satisfactory pay D.they didn't need encouragement
54.Which of the following is TRUE according to the passage?B
A.Blue-collar and manual workers need more regular acknowledgement by their bosses.
B.A third of the workers surveyed by White Water Strategies never got thanked at all when t hey did well.
C.Old employees and women do not need to be appreciated as much as the young.
D.Fewer than 20% of Scotiish felt that they never got thanked.
55.The main idea of the passage is thatA.
A.praise and encouragement may help employees work better
B.workers are always demanding more praise and encouragement
C.bosses in Scotland usually praise and encourage their staff enough
D.if undervalued employees will certainly look for employment elsewhere.
分析 本文為科教類閱讀,老板的表揚和鼓勵有助于員工更好地工作.
解答 51-55 CDBBA
51.答案C.主旨大意題.根據(jù)第二段"a modest pay rise"和"Praise and encouragement also makes employees more likely to work hard and stay in their jobs,saving on the cost of finding replacements"可知,老板的鼓勵和表揚對員工有積極作用.故選C.
52.答案D.細節(jié)理解題.根據(jù)第二段"Praise and encouragement also makes employees more likely to work hard and stay in their jobs,saving on the cost of finding replacements"可知,老板的鼓勵和表揚會讓員工努力工作,減少跳槽.故選D.
53.答案B.細節(jié)理解題.根據(jù)第四段"In both cases,staff said they felt undervalued,meaning they were less likely to exert themselves and were more likely to look for employment elsewhere"可知,大部分員工都覺得老板低估自己.故選B.
54.答案B.細節(jié)理解題.根據(jù)第三段"A third of 1,000workers surveyed by consulting firm White Water Strategies said they did not get thanked at all when they did well"可知,B選項正確.根據(jù)第七段"those in blue-collar and manual jobs were less likely to be given any recognition for doing well"可知A選項錯誤.根據(jù)最后一段"Older employees and women need the most reassurance"可知C選項錯誤.根據(jù)倒數(shù)第二段"Four out of ten workers said they were never thanked"可知D選項錯誤,是40%不是20%.故選B.
55.答案A.主旨大意題.根據(jù)第二段"Frequently hearing the phrase"thank you"or"well done"means the same to staff as a modest pay rise,researchers say.Praise and encouragement also makes employees more likely to work hard and stay in their jobs,saving on the cost of finding replacements",和全文大意可知,這篇文章主要講老板的表揚和鼓勵可以幫助員工更好地工作.故選A.
點評 科教類閱讀答題技巧:1.加強整體意識,把握文章的主要內(nèi)容.在閱讀的時候可給段落標上序號,并給重要的句子和關(guān)鍵詞做上記號,尤其是各段中心句,為答題提供更快捷更多的信息源. 2.審清題干,發(fā)覺和把握試題中有效的提示性信息,確認命題的角度、閱讀范圍和答題方式. 3.定位閱讀,強化對應(yīng)意識.同時要注意原文利用和自我加工相結(jié)合.