Travel agency: Good morning. Can I help you?

Daisy: I’m sorry to say that I am ____1.___ (disappoint) about my trip to Norwich. It is the __2.____ (bad) experience of my life!

Travel agency: What is the problem?

Daisy: Well, first of all, I found my wallet __3.___ (go) when I got on the bus. I turned __4.___ the guides for help, but they were impatient. I hate to say this, ___5.____ they behaved impolitely towards us customers. Could you do something about this?

Travel agency: Hmm, I apologize. Did you find ____6.__ wallet?

Daisy: No. And that’s not all. The bus was one hour late. Worse ___7.__, it picked up passengers on the way to our destination. You really have to do something about it.

Travel agency: I’m so sorry, but sometimes the bus can __8.___ (delay) by some problems. We can’t always be sure that the bus will set out on time.

Daisy: Why didn’t you tell me the truth? __9.____ I booked the ticket, you promised to drive non-stop from Aye to Norwich.

Travel agency: I am _10.____ (terrible) sorry to hear that. I will look into it immediately and give you a satisfactory reply.

 

1. disappointed

2.worst

3. gone

4. to

5. but

6. The/your

7. still

8. Be delayed

9. Before/ When

10. terribly

【解析】

試題分析：

1.

2.

3.

4.Turn to sb. for help是固定用法，意思是向某人尋求幫助 。

5.

6.

7.

8.

9.

10.

考點(diǎn)：考查語法填空

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