Statistically, air travel is by far the safest way to travel, and you can make flying even safer, just by following these simple rules. As your chances of being involved in an air accident are practically nil (零), many of these tips concern what you should and shouldn't do to make your journey safer when you are airborne (升空的).
Fly on non-stop routes
Most accidents occur during the takeoff, climb, descent and landing phases of a flight, so flying non-stop reduces your exposure to these complex procedures.
Choose larger aircraft. w.w.w.k.s.5.u.c.o.m
Although small aircrafts have very good safety records, those with more than 30 passenger seats are designed to comply (遵守) with much stricter regulations and are tested more regularly to make sure they still comply. Also, in the unlikely event of a serious accident, larger aircraft provide a better opportunity for passenger survival.
Pay attention to the pre-flight safety briefing
The information may seem repetitious (重復(fù)的), but it's worth listening to the flight attendants. And even if you've flown before, it doesn't mean you know everything about the aircraft you're on, such as the location of the closest emergency exit.
Store things safely
Never put very heavy articles in the overhead storage bins. They may fall out when someone opens the bin and cause injury. Also, the bin may not be able to hold heavier objects during turbulence (氣流).
Keep our seat belt fastened while you are seated
Cabin crew always tell you this, but it's important. You would be seriously injured if the plane hits unexpected turbulence. Always fasten your seat belt if you are told to. The general rule of flying is this: If you are told to do something, do it first and ask questions later.
Let the flight attendant pour your hot drinks
Flight attendants are trained to handle hot drinks like coffee or tea in a crowded aisle on a moving aircraft, so allow them to pour the drink and hand it to you. Never ask to take a coffee pot from one of them.
【小題1】What is the overall reason for these air safety tips?

A．What to do in the event of a crash. B．How to avoid turbulence.
C．How to improve safety while you are flying. D．How to avoid injury.
【小題2】 The underlined word "those" in the second tip refers to _______.
A．smaller planes B．passengers C．larger aircraft D．safety records
【小題3】The underlined phrase "The general rule" in the fifth tip refers to _______.
A．a(chǎn)nything the flight staff tell you to do B．general safety advice
C．walking around the plane D．pouring hot drinks
【小題4】Which of the following is NOT true?
A．Larger planes have more safety checks and are safer in an accident.
B．Take-offs are safer on non-stop flights than landings.
C．Every aircraft is different, so the safety procedures may be different.
D．Seat belts should be worn to protect against turbulence.
【小題5】The best title of the passage should be _______.
A．The Safest Way to Travel B．Air Safety Tips
C．Non-stop Routes D．How to Fly a Plane


【小題1】C
【小題2】C
【小題3】A
【小題4】B
【小題5】B

解析試題分析：文章大意：全文講的是飛行時的安全建議。如：做直達(dá)航班，選坐大型飛機(jī)，如何儲存物品和安全帶等問題。
【小題1】細(xì)節(jié)理解題。由第一段最后一句話“...to make your journey safer when you are in the air.”可知，這些乘飛機(jī)旅行的安全規(guī)則的目的是為了提高安全的。 選C
【小題2】猜詞題：從這段的Although small aircrafts have very good safety records 和with more than 30 passenger seats are designed to comply (遵守) with much stricter regulations and are tested more regularly to make sure they still comply可知指的是超過30個座位的大客機(jī) ，選C
【小題3】猜測詞義題。畫線句意為“飛行的一般準(zhǔn)則是：你被告知做某事就一定要去做，然后再問為什么�！彼源颂幰话銣�(zhǔn)則是指空乘人員告訴你要做的事情，選A
【小題4】細(xì)節(jié)理解題。由第一條建議“Fly on non­stop routes”下內(nèi)容可知，起飛和降落都是不安全的，兩者沒有可比性，所以B項(xiàng)不選。
【小題5】主旨大意題。由文章大意和第一段的句子：many of these tips concern what you should and shouldn't do to make your journey safer when you are airborne (升空的).可知，全文講的是飛行時的安全建議。選B
考點(diǎn)： 考查日常生活類短文

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科目：高中英語 來源： 題型：閱讀理解

Below is a discussion on a website.

http://www.TalkingPoints.com/
Stuck on a desert island?
Started on 23rd April by Steve                   Posts 1 – 7 of 42
Post 1
Steve
USA
Hi, everyone. What would you miss most and least if you were stuck on a desert island? For me, it would be the changing seasons in New England. I guess this will sound stupid but I’d probably miss the rain, too. I wouldn’t miss getting up at six every day to go to work, though! What about you?
Post 2
Tomas
Germany
Good question. Steve, I think I’d miss different types of bread, and shopping at the supermarket. I’d miss the food most. What would I miss least? My mobile phone. I’d like to be completely quiet, at least for a little while.
Post 3
Paola
Italy
I would miss the company of people because I know I’d like to have someone to share experiences with. I’d go mad on my own. And I surely wouldn’t miss junk mails(垃圾郵件). I hate coming home every evening with a pile of junk mails in my post box.
Post 4
Miko
Japan
Hi, I would miss Manga cartoon, the internet and Japanese food, like sushi. I’d also miss TV shows and shopping for clothes… In fact, I’d miss everything.
Post 5
Roger
UK
I would miss my daily newspaper and listening to the news on TV and radio. I’d feel very cut off if I didn’t know what was happening in the world. What I’d miss least would be traffic jams in the city, particularly my journey to work.
Post 6
Jayne
Why hasn’t anyone mentioned their family? I’d be lost without my husband and two kids. They’re the most important for me. And I can’t get started in the morning without a cup of black coffee. I wouldn’t miss doing the housework! 
Post 7
Jaime
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It would have to be music. I couldn’t live without my music. I wouldn’t miss going to school at all or doing homework!
【小題1】Who would miss his or her family most?
A．Jaime B．Jayne C．Miko D．Paola.
【小題2】Which of the following people would feel most uncomfortable without the news media?
A．Steve. B．Jaime C．Roger. D．Tomas
【小題3】 How many of them mentioned that they would miss food or drink?
A．One B．Two C．Three D．Four

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科目：高中英語 來源： 題型：閱讀理解

Women’s fashions change more rapidly than men’s. In the early 1990’s, all women wore their skirts to the ankle. Today, some skirts are even longer than before, but some are very short. Women’s shoes have also gone through all sorts of boots for women were very common at the beginning of this century. Then for years, they were not considered fashionable. Today, they’re back again in all colours, lengths and materials. In fact, today’s women can wear all types of clothes on almost any occasion. While all of these changes were taking place in women’s fashions, men’s clothing remained almost the same until a few years ago. And, in fact, most men are still dressed in the kinds of clothes they used to wear.                                                                                                               
【小題1】What kind of skirts do women like to wear today?

A．Long skirts.
B．Short skirts.
C．Both long skirts and short skirts.
D．Neither long skirts nor short skirts.
【小題2】Now boots are considered ______now.
A．fashionableB．unfashionableC．uncommonD．fit for girls most
【小題3】When today’s women go to the party, they wear _______.
A．skirts down to the ankle
B．red long boots
C．long skirts and short boots
D．a(chǎn)ny kinds of clothes they like
【小題4】The passage tries to tell us _______.
A．boots for women have been thought fashionable since 1900
B．women’s shoes are back again in all colours, length etc.
C．today men are dressed in the kinds of clothes they used to wear
D．fashions for clothes, shoes and so on always change

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科目：高中英語 來源： 題型：閱讀理解

Are you an optimist? Do you look at your glass and see it as half full? Do you believe that every cloud has a silver lining and that things generally turn out for the best? Do you believe that if something is meant to be, it will be? If you reply “yes” to all of these questions, then you are an optimist. You probably are enthusiastic, cheerful and outgoing. You may be successful at work and in love.
But you may be misguided because things don’t turn out for the best. You may believe that when one door closes another one opens (for example, you may fail to obtain a new job; another chance will come around soon). Wrong. When one door closes, another door slams (砰然關(guān)上) in your face. That’s bitter reality.
Now a book has been published which confirms what pessimists (悲觀者) have suspected all along. It’s called The Positive Power of Defensive Pessimism. Its author argues that defensive pessimism can lead to positive results. Defensive pessimism is a strategy used to manage fear, anxiety and worry. Defensive pessimists prepare for the things by setting low outcomes for themselves. They carefully consider everything that may go wrong and plan for ways to handle these problems. And this gives them a sense of control. Lawrence Sanno, a psychology professor, says, “What’s interesting about defensive pessimists is that they tend to be very successful people, so their low opinion of the situation’s outcomes is not realistic. They use it to motivate themselves to perform better.”
So far, so good. This is not rocket science. Defensive pessimists prepare carefully and consider what might go wrong, whether at work, on date or even in a sports game. It makes sense to have a back-up plan. There are many sayings in English urging caution. For example, “Don’t put all your eggs in one basket.” And “Don’t count your chickens until they hatch.” To have a confident and optimistic approach to life’s problems is good. But listen to what Woody Alien, the American comedian says, “Confidence is what you have before you understand the problem.”
There are pros and cons to being an optimist and a pessimist. Don’t feel bad if you see the glass half empty. You are a realist. But lighten up and hook up with someone who sees the same glass half full.
【小題1】What’s the passage mainly about?

A．A book that has recently been published.
B．How to become successful in life.
C．The dangers of being too optimistic.
D．The benefits of defensive pessimism.
【小題2】The underlined sentence “This is not rocket science” (Para. 4) means __________.
A．it’s not a dangerous thing to do
B．it is quite simple to understand
C．the cost is not so high
D．there is no real proof
【小題3】Which of the following English expressions would a defensive pessimist believe?
A．Don’t put all your eggs in one basket.
B．The glass is half full not half empty.
C．Whatever will be, will be.
D．Every cloud has a silver lining.
【小題4】The writer would probably describe himself as __________.
A．a(chǎn)n optimist B．a(chǎn) defeatist C．a(chǎn) realist D．a(chǎn) scientist

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科目：高中英語 來源： 題型：閱讀理解

In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people, and 80 percent of the people who feel their complaints are handled fairly will stay loyal.
New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest a lot of money in information technology and staff training in order to cope with the “phone rage”—caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr. Storey Senior Lecturer in Marketing at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust— the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher (購物禮卷) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems .
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as "we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
【小題1】We can learn from Paragraph 2 that        .

A．complaining customers are hard to satisfy
B．unsatisfied customers receive better service
C．Satisfied customers catch more attention
D．well-treated customers promote business
【小題2】The writer mentions “phone rage” (Paragraph 3) to show that________.
A．customers often use phones to express their anger
B．people still prefer to buy goods online
C．customer care becomes more demanding
D．customers rely on their phones to obtain services
【小題3】What does the writer recommend to create delight?
A．Calling customers regularly B．Giving a “thank you” note.
C．Delivering a quicker service D．Promising more gifts.
【小題4】If a manager should show his empathy (Paragraph 6), what would he probably say?
A．“I know how upset you must be.” B．“I appreciate your understanding.”
C．“I’m sorry for the delay.” D．“I know it’s our fault.”
【小題5】Customer delight is important for airlines because________.
A．their telephone style remains unchanged
B．they are more likely to meet with complaints
C．the services cost them a lot of money
D．the policies can be applied to their staff

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科目：高中英語 來源： 題型：閱讀理解

Good nutrition (營養(yǎng))and a balanced diet will help your children grow up healthily .No matter how old your kids are , you can take steps to improve nutrition and to encourage smart eating habits .Here are some suggestions.
Family Meals
Family meals are comforting for both parents and kids. Children like to guess what they are going to have and parents get the chance to introduce new food to children and to find out which food they like and which ones they don’t.
Teens may turn up their noses at your plan of a family meal. It is not surprising because they’re trying to establish independence. Yet studies find that teens still want their parents’ advice, so use the mealtime as a chance to reconnect.
Stocking up (儲備) on healthy food
Kids, especially younger ones, will eat mostly what they can get at home. That’s why it’s important to control the supply lines — the food which you serve for meals and have on hand for snacks. You should have enough fruits, vegetables, lean meat and other good sources of protein, such as eggs and nuts, and healthy snacks, such as yogurt, peanut butter and whole-grain biscuits.
Being a good example
The best way for you to encourage healthy eating is to eat well yourself. Kids will follow the lead of the adults they see every day. By eating fruits and vegetables and avoiding fast food and sugary drinks, you’ll be sending the right message.
No conflicts over food
Parents might find themselves shouting at children to get them to have healthy food in front of them. This in fact can make children dislike what they are aske d to eat.
Get kids included
Most kids will enjoy making the decision about what to make for dinner. Talk to them about making choices and planning a balanced meal. It can help them make good decisions on their own about the  food they want to eat.
【小題1】Family meals provide the chances for parents to do the following things EXCEPT ________.

A．guessing what kids are going to have
B．finding what kids like and dislike
C．introducing new food to kids
D．reconnecting with kids
【小題2】What does the phrase “on hand” mean?
A．Being dealt with.
B．Out of one’s reach.
C．Made by persons instead of machines.
D．Close by and ready when needed.
【小題3】According to the passage, which should NOT be done by parents?
A．Form a healthful eating habit themselves.
B．Force kids to have vegetables.
C．Stock up on some fruits at home.
D．Make meal plans with kids.
【小題4】The best title for the article is “________”.
A．Eat healthily
B．What is a healthy meal
C．Help kids form healthy eating habits
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科目：高中英語 來源： 題型：閱讀理解

To protect you and your fellow passengers, the Transportation Security Administration (TSA) is required by law to inspect all checked baggage. As part of this process, some bags are opened and inspected. Your bag was among those selected for inspection.
During the inspection, your bag and its contents may have been searched for items forbidden by law such as fireworks, fuels, gunpowder, etc. At the completion of the inspection, the contents were returned to your bag, which was resealed (重新封口) with a “special” lock.
If the TSA screener was unable to open your bag for inspection because it was locked, the screener may have been forced to break the locks on your bag. TSA sincerely regrets having to do this, and has taken care to reseal your bag upon completion of inspection. However, TSA is not liable for damage to your locks resulting from necessary precaution.
For packing tips and other suggestions that may assist you during your next trip, visit: www.tsatraveltips.us.
We appreciate your understanding and cooperation .If you have questions, comment,or concerns , please feel free to contact the Transportation Security Administration Consumer Response Centre:
Phone: toll-free at (866)289-9673
Email:telltsa@tas.dot.gov
Section 110(b)of the Aviation and Transportation Security Act of 2001,49
USC&44901(c)-(e)
【小題1】The leaflet(宣傳單) is trying to __________.

A．introduce one of the security acts
B．persuade people to contact TSA
C．warn against the damage of locking the baggage
D．inform people of baggage inspection
【小題2】The leaflet is most probably provided by TSA to those who __________.
A．had their baggage selected for inspection
B．refused to have their baggage checked
C．kept some damaged items in their baggage
D．left their baggage unlocked
【小題3】The underlined word “l(fā)iable” means ___________.
A．suitable by law B．permitted by law
C．responsible by law D．prepared by law
【小題4】For packing tips and other suggestions, visit __________.
A．telltsa@tas.dot.gov B．www.tsatraveltips.us
C．toll-free at (866)289-9673 D．TSA Consumer Response Centre

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科目：高中英語 來源： 題型：閱讀理解

Climbers at the top of Mount Everest, the world’s highest peak, will now be able to make video calls and surf the Internet on their mobile phones, a Nepalese (尼泊爾的) telecom group claims.
Ncell, a branch company of Swedish phone giant TeliaSonera, said on Thursday it had set up a high-speed third-generation (3G) phone base station at an altitude of 5,200 metres in the Everest region.
“Today we made the world’s highest video call from Mount Everest base camp successfully. The coverage (覆蓋范圍) of the network will reach up to the peak of Mount Everest,” Ncell Nepal chief Pasi Koistinen told reporters in Kathmandu.
The installation (安裝) will also help tens of thousands of tourists and hikers who visit the world’s highest mountain every year.
Climbers who reached its 8,848-metre peak previously depended on expensive satellite phones and a voice-only network set up by China Mobile in 2007 on the Chinese side of the mountain.
“This is a great milestone for mobile communications as the 3G high speed Internet will bring faster, more affordable telecommunication services from the world’s tallest mountain,” said Lars Nyberg, chief executive of TeliaSonera, which owns 80 percent of Ncell.
The 3G services will be fast enough to make video calls and use the Internet, said the company, which also claimed the world’s lowest 3G base at 1,400 metres below sea level in a mine in Europe.
Despite the installation in Mount Everest, telecom services cover less than one-third of the 28 million people of Nepal, one of the poorest countries in the world.
TeliaSonera said it planned to invest $ 100 million in the next year to ensure that mobile coverage increases to more than 90 per cent of the Himalayan nation’s population.
The 3G network on Mount Everest puts TeliaSonera ahead of state-controlled Nepal Telecom, Indian-owned United Telecom and China Mobile.
Around 3,000 people have climbed to the Everest summit since Edmund Hillary and Tenzing Norgay became the first people to conquer the peak in 1953.
【小題1】Who are most likely to benefit from the 3G services at Mount Everest?

A．The telecom firm.B．The local residents.
C．Travelers to Nepal.D．Mount Everest explorers.
【小題2】According to Lars Nyberg, the 3G services they provide __________.
A．a(chǎn)re fast and convenientB．a(chǎn)re a little expensive
C．can make voice-only callsD．offer free emailing
【小題3】What do we know about TeliaSonera?
A．80 percent of it is owned by Ncell
B．It belongs to Nepal Telecom.
C．It is in the charge of Pasi Koistinen
D．It provides services for Pasi Koistinen.
【小題4】What is the best title of the text?
A．Telecommunication in Nepal
B．3G services reach Mt. Everest summit
C．TeliaSonera takes lead in communication
D．Good news for hikers and climbers

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