Most people realize that fast food isn't the healthiest or best?tasting cuisine(菜肴). It is, however, expected to be fast.

Many chains like McDonald's have struggled with slower food delivery in recent years, because there are more items on the menu. But the world's largest restaurant chain, which serves 68 million customers daily in 119 countries, is trying to change that.

For several months, McDonald's has been testing what's called the “just?for?you experience”. In 200 U S restaurants (and more than 2，000 across the globe), customers are able to order directly from a self?serve kiosk(售貨亭), after which an employee brings the meal directly to the table.

McDonald's chief executive Steve Easterbrook, speaking at a McDonald's in New York's Tribeca neighbourhood on Thursday, said the company has long expected customers to adapt to its business model of ordering at the counter and then waiting to collect their own food. Now, he said, “We're adapting our business around customers.”

It showed that “test runs at more than 500 restaurants…showed an increase in foot traffic and contributed to a mid?single?digit percentage increase in restaurant sales, lifting the 5 to 6 average check by 1, on average.” Customer satisfaction scores also increased, “because families, in particular, appreciate having their food brought to them.”The company also announced the beginning of a new mobile order?and?pay app, which would allow customers to order and pay for food from their smart phones.

Mike, a common customer, said, “As a father of two small children, I'm every fast?food chain's target customer. My wife and I try to avoid McDonald's when possible, but like many parents we end up going. I've used the self?serve kiosks and like them a lot: they're easy to use, reduce the pressure of making a choice with impatient customers behind you, and make a big difference in delivery time. I just hope they don't start expecting me to tip.”

1.Why do many chains have a slower food delivery in the past several years?

A. Because they have struggled many expectations.

B. Because they have more dishes to serve people.

C. Because they have the world's largest restaurant chains.

D. Because sometimes they have too many customers.

2.How do customers get their food after ordering food self?serve kiosks?

A. By testing McDonald's machine.

B. By taking food by themselves.

C. By letting waiters bring food for them.

D. By letting employees serve for them.

3.What's the result of trying “just?for?you experience”？

A. It is a great success.

B. It caused traffic jam.

C. It's well received only by app users.

D. It still needs to be observed.

4.What can we infer from what Mike said?

A. His family don't like McDonald's.

B. He's willing to give tips for good service.

C. Self?serve kiosks are a good choice.

D. It's hard for him to spend the delivery time.

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Safety and Security Procedures

Your safety and the security of your personal property are of the primary concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions.

YOUR VEHICLE

Lock your vehicle and do not leave money or valuable items inside. We are not responsible for their loss.

TRAVELING

Be good at noticing things around you when sightseeing or traveling. Stay in heavily traveled areas. Don’t display large amounts of cash.

GUEST ROOM SECURITY

For additional security, use the deadbolt (插鎖) provided on your door and make sure the windows are locked. As an additional precautious measure, please secure the secondary locks provided. Do not admit anyone to your room without first making identification. A one-way viewer is provided in your door to assist with identification. If there is any doubt about the person’s identity, please contact the Front Desk.

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Do not leave money or valuables in your room or vehicle. We provide free safety boxes for you. We are not responsible for items left in room valued over $200.

KEYS

Safeguard your key. Please do not leave it in the door. Do not give your key to others or leave it unattended. Please leave your key at the Front Desk when you check out.

FIRE

Please familiarize yourself with the nearest fire exits. Report fire or smoke to the hotel operator. In the unlikely event of a fire, please move quickly and calmly to the nearest safe exit and leave the building. Avoid the use of the elevator.

REPORTING

Please report any suspicious activity, or safety concerns to management.

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A. Pretend you are not in the room.

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Naples is known for being the birthplace of Margherita pizza.1.the chefs in the city tried to break records2.their excellent skills. A group of chefs3.attempt) to make the longest pizza in the world.

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