It’s interesting that the arrival of snow has a different effect on people in different countries. For some countries it is an important happening to celebrate each year, while for others it is a catastrophe (災(zāi)難).
There are countries between these two extremes that normally expect snow some time over the winter months, but never receive snow regularly or in the same quantities every year. Britain is one such country, for which the arrival of snow quite simply creates problems. Within hours of the first snowfall, however light, roads are blocked, trains and buses stop in the middle of traffic. Normal communications are affected as well, telephone calls become difficult and the post immediately takes more time than usual. Almost within hours, there are also shortages(缺乏) –bread, vegetables and other things – not because all these things can no longer be produced or sent to shops, but mainly because people are frightened, and go out to store up these commodities, “just for fear that something bad should happen.”
Why then does snow have this effect? After all, the Swiss, Austrians and Canadians don’t have such problems. It is simply because there is not enough plan and preparation. We need money to buy equipment to deal with snow and ice. To keep the roads clear, for example, requires snow ploughs and machines to spread salt. The reason why a country like Britain does not buy some ploughs is that they are only used for a few days in any one year, and the money could be more useful in other things such as hospital education or helping the old.
小題1:According to the writer, Britain is a country____.
A．which has regular snowB．which is not well prepared for snow
C．for which snow is not a catastropheD．for which snow is a wonder
小題2:The arrival of snow in Britain affects all of the following except____
A．trafficB．communicationC．food suppliesD．service quality
小題3:After a few hours’ snowing there are often shortages of food because______
A．shops have closed downB．people buy as much as they can
C．farmers can’t produce any moreD．people eat more vegetables in winter
小題4:The first reason why the British don’t buy snow ploughs is that______
A．spreading salt is good enoughB．old people need more money
C．snow ploughs are not used oftenD．the hospital is more important

小題1:B
小題1:D
小題1:B
小題1:C     
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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

Learners report two main difficulties in reading, which may be linked. There are too many unknown words and as a result reading is simply not a pleasure. For some students, even reading in their own language is a chore.
　　Having a wide vocabulary is essential to making sense of written language. Of course, this is a circular argument, because the more you read the more vocabulary you learn and the more words you know the more easily you can read. Don’t make the mistake of reading with your dictionary beside you, looking up every single new or doubtful word. This is laborious and prevents you from practicing the skill of prediction.
　　Sometimes in reading you find a word you know but the sense doesn’t seem to fit in. This is not surprising because words have so many meanings and degrees of meaning. What is more, part of their meaning is shaped by the words around them. Keep looking at the surrounding words and asking yourself “what sort of meaning would make sense here?”
　　The more that people study the reading process, the better they can pass on to language learners a range of advice to choose from. People have learned to read in all kinds of ways. Here is some information that could help you plan to be a better reader in the foreign language you are studying.
　　1）Work out the general meaning first
　　When people read in a new language they often feel they must take a detailed approach, focusing on every word, particularly those they don’t know. They read as if they were using a microscope, looking carefully at each of the small pieces（the individual words）, but not necessarily seeing the whole picture at first. This is called the “bottom-up” approach. Other readers try to look first at the big picture（the “top-down” approach）, attending to individual bricks only as necessary, a process that involves some intelligent guesswork. Generally this second approach is recommended by successful learners.
　　2）Interactive reading
　　Another way of thinking about reading is to describe it as an interactive process, where the text brings something to you and you bring something to the text. Readers bring together all their knowledge of the world with what they see on the page in front of them. That is why, when reading in our own language, we don’t need to read every word. We add meaning which is not actually stated.
　　3）From supported reading to independent reading
　　Language learners start by needing considerable support as they read. Textbooks supply this support in the form of introductions that summaries the contents, glossaries, pictures, explanations of new grammar points. In your reading you need to move gradually from this support to reading more the text itself.
小題1:. According to the author, ______.
A．looking up the dictionary is of great help for the understanding
B．reading more promotes the gaining of vocabulary
C．the more you read, the less useful the dictionary will be
D．the amount of vocabulary is the key to reading
小題2:. Successful learners recommend ______.
A．trying to look first at the big picture
B．looking carefully at each of the small pieces
C．focusing on every word
D．“bottom-up” approach
小題3:. The word “chore” in the first paragraph maybe means ______.
A．a(chǎn)n important aspectB．a(chǎn) difficult and tiring thing
C．a(chǎn)n easy questionD．something special
小題4:. You come across a new or doubtful word when you are reading, you can ______.
A．just miss it and let it be
B．keep looking at the surrounding words
C．look it up in the dictionary each time
D．make sense of it with the help of dictionary

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

What is your favorite color? Do you like yellow, orange or red? If you do, you must be an optimist (樂(lè)觀者), a leader, an active person who enjoys life, people and excitement. Do you prefer grays (灰色) and blues? Then you are probably quiet, shy and you would rather follow than lead. If you love green, you are strong-minded and determined (意志堅(jiān)定的). You wish to succeed and want other people to see you are successful. At least this is what psychologists (心理學(xué)家) tell us, and they should know, because they have been seriously studying the meaning of color preference (愛(ài)好), and the effect (影響) that colors have on human beings. They tell us that we don’t choose our favorite color as we grow up. If you happen to love brown, you did so as soon as you opened your eyes, or at least as soon as you could see clearly.
　　 A yellow room makes us feel more cheerful (開(kāi)心的) and more comfortable (舒服的) than a dark green one, and a red dress rings warmth and cheer to the saddest winter day. On the other hand, black is depressing (壓抑). Light and bright colors make people not only happier but more active. It is a fact that factory workers work better, harder, and have fewer accidents when their machines are painted orange rather than black or dark gray.
　　 Remember, then, that if you feel low, you can always brighten your day or your life with a new shirt or a few colorful things. Remember also that you will know your friends and your enemies better when you find out what colors they like and dislike. And don’t forget that anyone can guess a lot about your character when you choose a piece of handkerchief.
小題1:According to this passage, _________.
A．one can choose his color preference　　
B．one is born with his color preference
C．one’s color preference is changeable
D．one has to choose his favorite color as soon as he can see clearly
小題2:We would pay attention to colors because _______.
A．colors do have effect on our moods(情緒)
B．colors may have effect on our work and study
C．light and bright colors make people happy
D．you can know your friends better by the colors they like or dislike
小題3: The main idea of this passage is ________.
A．one’s color preference shows one’s character
B．you can brighten your life with wonderful colors
C．psychologists have been studying the meaning of color preference
D．one’s color preference has something to do with his character and colors have effects on human beings
小題4: "I am feeling black" means ______.
A．I am feeling well 　　　　B．I am very happy 　　
C．I am excited 　　D．I am depressed

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

High-quality customer service is preached(宣揚(yáng)) by many, but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of retail store, but instead will alert their friends, relatives, co-workers, strangers and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.
“Storytelling hurts retailers and entertains consumers.” Said Paula Courtney, president of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers.
The most common complaints include filled parking lots, cluttered(塞滿(mǎn)了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty peaking spaces. This guidance got rid of the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” Said professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.
小題1:Why are store managers often the last to hear complaints?
A．Few customers believe the service will be improved.
B．Customers would rather relate their unhappy experiences to people around them.
C．Customers have no easy access to store managers.
D．Most customers won’t bother to complain even if they have had unhappy experiences.
小題2:Shop owners often hire moonlighting police as parking attendants so that shoppers         .
A．can find their cars easily after shoppingB．won’t have trouble parking their cars
C．can stay longer browsing in the storeD．won’t have any worries about security
小題3:What contributes most to smoothing over issues with customers?
A．Design of the store layout.B．Hiring of efficient employees.
C．Manners of the salespeople.D．Huge supply of goods for sale.
小題4:To achieve better shopping experiences, customers are advised to        .
A．voice their dissatisfaction to store managers directly
B．shop around and make comparisons between stores
C．settle their disputes with stores in a diplomatic way
D．put pressure on stores to improve their service

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

To whom it may concern,
This letter describes the worst travel experience I have ever had．The problems we had were the result of poor management and thoughtless employees．Your airline should be ashamed of treating its  customers so poorly．
On January 5, we arrived in Denver from Houston and checked in for our next flight．It wasn’t long before the agent announced that our flight would be delayed because of a mechanical problem． The equipment was in Aspen, and they expected it to be repaired soon．
Soon shortly turned to much later, and during the delay, weather temporarily closed the Aspen airport．The weather cleared in Aspen and the plane took off very late for Denver．While it was in the air, the agent announced that the plane would be used for the next flight and that our flight was being cancelled．
This cancellation struck me as being unfair．There was a mad scramble （爭(zhēng)先恐后） as the 50 or so passengers scheduled for our flight fought for seats on later flights．When the dust settled, we were wait-listed on the 9’-00 flight the next morning．We had to spend the night in the airport．
Coming home was no better．Because of a mechanical problem, it looked like we would miss our connection in Denver．The agent assured us they would hold the Newark flight for us．Needless to say, the flight to Houston taxied out as we pulled into the gate．Arrangements were made for us to take the next flight, so we sat in the airport for 5 hours．When we finally arrived in Houston, our skis were missing．As of this writing, the skis have not been found．
Nothing you can do will make us feel better about our flights．If you are a responsible business, however, you will do what you can to see that passengers in the future are treated better．
With great displeasure,
Phyllis Dooley
小題1:When Phyllis wrote her letter, she felt ______．
A．tiredB．fooledC．a(chǎn)nnoyedD．a(chǎn)shamed
小題2:What was Phyllis’ destination when she left home on January 5?
A．Denver．B．Houston．C．Aspen．D．Not mentioned
小題3:What happened to Phyllis on her day coming home?
A．She took a taxi to Houston airport．
B．Her flight to Houston was cancelled．
C．Her flight was delayed for five hours．
D．She missed her connection in Denver．

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：完形填空

While getting ready for school today, my 16-year-old daughter came into my room to give me a big hug and kiss. I asked her, “What do you want?” She said, “36 Mum, you always tell us to have a good day 37  we leave the house, but I was 38 about who tells you to have a good day and lets you know how much you are 39.”
I am so 40 by the capacity of love and understanding that 41 my children. My 15-year-old son asked me last night if there was a(n) 42 for him to get a summer job this year in order to help us to pay our bills. 43, in our area, he must be 16.
44 of my children depend on me so much because I am a 45 parent, but just when I pay the 46 that I will not be able to provide for them, they come up with ways to 47. I completely understand that I will 48 have to find a way to pay the bills as I do not want my children to take up anything. But for now the 49 that they have stepped up and 50 to help without anyone asking touches me.
When my daughter was two, I remember rushing to get to 51, getting to the front door and asking her to 52 and come. Then she appeared at the door with a bag that she was holding open. I said, “We don’t have 53 for this.” She stopped me and said, “Fill it with love, Mum.” I 54 to my knees and hugged her and then kissed her. From then55 she would bring the bag and I would bring the love to the door before we left for school and work.
小題1:
A．nothing B．a(chǎn)nything C．something D．everything
小題2:
A．a(chǎn)fterB．untilC．beforeD．since
小題3:
A．complainingB．thinkingC．talkingD．quarreling
小題4:
A．hatedB．punishedC．changedD．loved
小題5:
A．interestedB．surprisedC．touchedD．worried
小題6:
A．comes fromB．goes toC．a(chǎn)grees withD．cares for
小題7:
A．taskB．tipC．itemD．way
小題8:
A．HappilyB．UnfortunatelyC．LuckilyD．Generally
小題9:
A．AllB．NoneC．BothD．Neither
小題10:
A．singleB．strongC．richD．noble
小題11:
A．salaryB．giftsC．booksD．bills
小題12:
A．stay upB．get upC．help outD．break down
小題13:
A．a(chǎn)lreadyB．stillC．evenD．yet
小題14:
A．factB．reasonC．excuseD．phenomenon
小題15:
A．beggedB．managedC．pretendedD．offered
小題16:
A．churchB．shopC．workD．hospital
小題17:
A．wake upB．hurry upC．turn upD．look up
小題18:
A．timeB．roomC．spaceD．chance
小題19:
A．droppedB．lostC．fellD．missed
小題20:
A．toB．onC．a(chǎn)wayD．by

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

Scholars and researchers have tried to discover what personality characteristics go along with success in intercultural(跨文化的)experiences. Their findings have often been unclear or incomplete. But three characteristics stand out in their reports: patience, a sense of humor, and the awareness (意識(shí), 認(rèn)識(shí))of being unclear.
Patience, of course, is the ability to keep calm even when things do not go as one wants them to, or hopes they will, or has even been sure they will. Impatience sometimes brings improvements in relations with other people, but usually it does not.
A person with a sense of humor is less likely to take things too seriously and more ready to see the humor in his own reactions than a humorless person. The value of a sense of humor really needs to be paid more attention to.
The awareness of being unclear is a more difficult concept than patience or a sense of humor. Foreigners often find themselves in situations that are unclear to the newcomers. That is, they do not know what is happening in the situation. Perhaps they do not understand the local language well enough, or they do not know how some system or organization works, or they can’t be sure of different people’s roles in what is going on. “It’s like I just got here from the moon,” a Chinese graduate student who newly arrived in the United States said, “things are just so different here.”
小題1:The passage mainly tells us        .
A. that it’s not easy to travel abroad
B. that humor is very important in communication
C. of some characteristics in dealing with foreigners
D. of three main ways useful for communicating with foreigners
小題2: According to the passage, what characteristic should be most focused on?
A. Patience.
B. The awareness of being unclear.
C. The sense of humor.
D. Understanding each other.
小題3:“The awareness of being unclear” refers to        .
A. knowing the meaning of an exact situation
B. not stating clearly what happens
C. realizing the possible misunderstanding in a situation
D. being aware of the unclear situation
小題4:According to the writer, the Chinese students are        .
A. a hard-working student
B. recently back from the moon
C. interested in the study of moon
D. not used to the culture in America
小題5:Which of the following can best sum up the passage?
A. A. It is necessary to learn the language before you go to the country.
B. Americans are used to the culture of other countries.
C. One needs many characteristics to live in a foreign country.
D. To live in a foreign land one should get fully prepared.
 

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：閱讀理解

People playing computer games to train their brains might as well be playing Super Mario, a new research suggests. In a six-week study, experts found people who played online games designed to improve their cognitive skills didn’t get any smarter．

Researchers recruited（招募） participants from views of the BBC’s science show Bang Goes the Theory．More than 8,600 people aged 18 to 60 were asked to play online brain games designed by the researchers to improve their memory, reasoning and other skills, for at least 10 minutes a day, three times a week．
小題1:What’s the purpose of online brain games according to the designers?
A．To take part in the study.
B．To draw public attention to computer.
C．To provide free service to teenagers.
D．To improve players’ IQ.
小題2:How many people were inveolved in the study made by the researchers?
A．About 60.B．Only 2700.C．8600 or so.D．Around 11,300.
小題3:．What’s the result of the study about online games?
A．Those who didn’t play online games felt disappointed.
B．Those who played online games proved smarter.
C．Online games don’t improve the players’ skills at all.
D．Online games will be more popular than before.
小題4:The best title for the passage may probably be         .
A．Don’t Play Games Any MoreB．New Study of IQ
C．Brain Games Don’t Raise IQD．Brain Games and Super Mario

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科目：高中英語(yǔ) 來(lái)源：不詳 題型：完形填空

When I was 11, my grandfather began to teach me how to drive. I was a fast learner. At 16, I was already a   1  driver. However, when I passed into adulthood, I began to get speeding tickets. For me, this did not reflect one’s   2  as a driver. So I   3  to drive as fast as I could.
Then in September of 2005, I received a letter   4 my presence to discuss my future   ___5  rights. As I sat down, a man began to unfold my file. I was   6  to see my record was five pages long. The man gave me two   7 . I could turn in my   8  and not drive for three months or continue driving, but without tickets for one year. With two kids and a busy practice, I went with the second choice.
After the meeting, I had lunch with my friend, Nick. He noticed that my eating habits        ___9  my driving habits. Nick told me that my attention was   10  paid to the destination and not the process of getting there. The car gives fun, allowing me to get to my   __11  much faster. However, after reaching it, I was never truly satisfied because I   12_  the messages and lessons of the journey.
After the two  13 , I began to transform myself. I now enjoy driving, often taking the most scenic route. I have also slowed my   14  down, enjoying each bite as I go. Learning   15  is really a big lesson for me.
1. A. lucky         B. skilled         C. careless          D. poor
2. A. interest          B. belief            C. ability              D. character
3. A. stopped       B. wanted           C. began             D. continued
4. A. requesting        B. hoping           C. suggesting        D. planning
5. A. driving           B. swimming          C. diving               D. living
6. A. disappointed  B. depressed         C. surprised        D. terrified
7. A. tickets           B. choices           C. letters           D. pages
8. A. license           B. money            C. evidence          D. file
9. A. affected      B. matched           C. suited           D. caused
10. A. totally          B. partly            C. slowly           D. slightly
11. A. destination  B. process           C. place            D. journey
12. A. understood   B. lacked            C. gained           D. ignored
13. A. surveys      B. events            C. debates           D. arguments
14. A. working      B. driving           C. walking          D. eating
15. A. honesty      B. understanding     C. patience         D. carelessness

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