You can’t avoid a conflict(沖突) at work. If you can avoid a conflict, it means you will win what you want regardless of what the other person wants. Since the potential issue has not been removed, it will  appear later. Here are the necessary tips on handling conflicts at work.
★ Realize that some conflicts are unavoidable at work. On numerous occasions, conflict and disagreement are likely to happen. But when a conflict happens it’s not the end of the world. On the contrary, it can be the beginning of an interesting learning process. Conflicts mean that people care enough to disagree strongly. The trick is not to allow the conflict to go on forever.
★ Handle conflicts sooner rather than later. Solve a conflict when it starts, as it only gets worse with time going by. Conflicts at work arise not from something that was said, but from something that wasn’t said! Everyone’s waiting for the other to admit he’s wrong and gets more unpleasant after the conflict has lasted a while. It’s essential to interrupt the “waiting game” before it gets to that point.
★ Ask nicely. If somebody has done something that made you angry, or if you don’t understand their viewpoint or actions, simply asking nicely about it can make a world of difference.  Never assume that people do what they do to annoy or hurt you. Sometimes there’s a good reason why that person does what he or she does, and a potential conflict disappears right there. Do remember to make an inquiry, not a blame of any sort.
★ Appreciate. Praise the other part in the conflict. Tell them why it’s worth it to you to solve the conflict.  This can be difficult as few people find it easy to praise and appreciate a person they disagree strongly with, but it is a great way to move forward.
Topic
How to 小題1:.________ conflicts at work
Reason
Conflicts won’t 小題2:.________if not dealt with.
小題3:._______
on handling
conflicts
Don’t be afraid of conflicts which can happen on many 小題4:.________and try to resolve a conflict soon or it will get 小題5:.______.
·Interrupt the “waiting game” and try to admit your 小題6:.________actively.
Don’t imagine people do something to make you小題7:.________ on purpose.
· Remember not to 小題8:.________others, but ask them nicely about what they do, which may make a difference.
Try to appreciate the other part in the conflict although it is 小題9:.________to do so.
小題10:._______
As long as you learn to do with conflicts, you’ll work in joy.

小題1:handle/ solve/ remove
小題2:disappear
小題3:Tips/ Suggest ions/ Advice
小題4:occasions
小題5:worse
小題6:mistake(s) /fault (s)
小題7:annoyed/ hurt/ angry
小題8:blame
小題9:hard/ difficult
小題10:Conclusion

試題分析： 人們在工作中難免和別人發(fā)生沖突，文章介紹如何處理工作中的沖突的建議。
小題1:詞性轉(zhuǎn)化題：從第一段的句子：Here are the necessary tips on handling conflicts at work.可知這篇文章講的是如何處理工作中的沖突。填 handle/ solve/ remove
小題2:詞義轉(zhuǎn)換。根據(jù)第一段第2句話。Since the potential issue has not been removed, it will simply reappear later.可知沖突不處理是不會消失的，填disappear
小題3:歸納總結(jié)。左邊的幾點都是提出的建議。第一段的句子：Here are the necessary tips on handling conflicts at work.也可以看出填Tips/ Suggest ions/ Advice
小題4:原詞重現(xiàn)：根據(jù)第二段第一行On numerous occasions。conflict and disagreement are likely to happen.可知填occasions
小題5:原詞再現(xiàn)。根據(jù)第三段1,2行Handle conflicts sooner rather than later. Solve a conflict when it starts, as it only gets worse with time going by.可知沖突不盡快解決會更糟： worse
小題6:同義詞轉(zhuǎn)化。根據(jù)第三段第三行admit he's wrong。可知要積極的承認錯誤。用名詞：mistake(s) /fault (s)
小題7:句意轉(zhuǎn)換。根據(jù)倒數(shù)第2段第三行Never assume that people do what they do to annoy or hurt you.可知不要認為別人是故意要惹你生氣的：填形容詞：annoyed/ hurt/ angry
小題8:同義詞轉(zhuǎn)換。根據(jù)倒數(shù)第2段2,3行simply asking nicely about it can make a world of difference.可知不要責(zé)備別人，而是要友好地詢問。填blame
小題9:句型轉(zhuǎn)換。根據(jù)文章倒數(shù)第2行This can be difficult。可知雖然很難，也要感激沖突的對方，填hard/ difficult
小題10:總結(jié)歸納。右邊的內(nèi)容：只要你學(xué)會處理沖突，你就會快樂的工作，填Conclusion
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