分析 本文為投訴信.
寫(xiě)作要點(diǎn)為:1.投訴原因;
2.表達(dá)不滿并希望得到解釋和答復(fù).
解答 Dear Sir or Madam,
I'm writing this letter to complain about the poor service of your restaurant.
Yesterday,I went to your restaurant to have lunch with my classmate.We reserved our seats in advance,but the server at the front desk told us that he didn't receive our call at all.So we had to wait for almost half an hour for a table.After that,when we asked a waitress to bring us a fork,she pretended not to have heard us.Worse still,another waitress spilt some soup on my classmate's dress but she even didn't say sorry to us.
I can't believe that such things could happen in your restaurant,which enjoys a good fame for many years.Forgive me if I'm impolite,but we're very angry about this and we hope that you can give us a satisfactory explanation.We are looking forward to your early reply.
Yours truly,
Li Hua
點(diǎn)評(píng) 考生需熟悉書(shū)信格式.考生需了解寫(xiě)作要點(diǎn)及寫(xiě)作意圖,合理安排寫(xiě)作結(jié)構(gòu),平時(shí)注意積累詞匯及語(yǔ)法知識(shí).
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