Since his works earned him quite a reputation in Liverpool, he has stayed there most of his life, ______ the occasional visit to his hometown.

A. but for B. apart from

C. regardless of D. instead of

B

【解析】試題分析：考查固定短語(yǔ)辨析。A要不是；B除了；C不管，不顧；D代替…，而不是…。句意：他的工作使他在利物浦享有盛名，除了偶爾回家鄉(xiāng)，他一生的絕大部分時(shí)間都待在利物浦。故選B。

考點(diǎn)：考查固定短語(yǔ)辨析

練習(xí)冊(cè)系列答案
相關(guān)習(xí)題

科目：高中英語(yǔ) 來(lái)源：2014-2015學(xué)年內(nèi)蒙古巴彥淖爾市高二10月月考英語(yǔ)試卷（解析版） 題型：單項(xiàng)填空

Don’t say any more; we all believe the facts than your words. What you have explained doesn’t make _____.

A. sense B. fun C. use D. meaning

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2014-2015學(xué)年江蘇東臺(tái)三倉(cāng)中學(xué)高一12月月考英語(yǔ)試卷（解析版） 題型：單項(xiàng)填空

My parents always encourage me that no matter what is going to happen, I’ll ______ the hard time and live better.

A. end with B. get through

C go through D. wait for

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2014-2015學(xué)年江蘇東臺(tái)三倉(cāng)中學(xué)高一12月月考英語(yǔ)試卷（解析版） 題型：單項(xiàng)填空

It’s an either-or situation ________ we can buy a new car this year or we can go on holiday but we can’t do _________.

A. that; others B. which; either

C. in which; another D. where; both

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2014-2015學(xué)年湖北黃石第三中學(xué)高二上期中英語(yǔ)試卷（解析版） 題型：閱讀理解

No matter what type of business you run, it has to deal with situations in which things go wrong from your customer’s point of view. Complaints can be a great source of information for the organizations. So it’s important to learn to deal with customer complaints efficiently.

Firstly, listen attentively to what the customer has to say by keeping comfortable eye contact and giving full attention with no interrupting. You should also show your customer that you do understand him.

Secondly, when receiving a complaint you should apologize for the failure the customer has identified. It’s important for you to know that your apology must appear authentic to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices if you have some in hand or otherwise assure the customer you’ll do something about his complaint.

Thirdly, talk with the consumer and discover the best means to resolve his problem. There will be times when, after gathering the facts of a situation, you’ll be unable to resolve the problem immediately. In this case it’s important to let your customer know how long it’ll take to take action on his complaint.

Fourthly, a simple “Thank you” is one way to let the customer know you appreciate the time and effort he has taken to inform you about a problem with your company’s service or product you need to know about.

Lastly, give your customer something that shows your appreciation for him giving the feedback to you. And let him know you’re sorry for the mistake that was made. It isn’t necessary to give something that is costly; but a coupon(贈(zèng)券) for a free drink or movie is fine.

Your professional and well-organized method of dealing with your customer complaints is one more way that will make you stay ahead of your competitors.

1.What does the passage mainly talk about?

A. Effects of customer complaints on business.

B. Tips for handling complaints from customers.

C. Importance of dealing with customer complaints.

D. Several factors resulting in customer complaints.

2.The author thinks that customer complaints _____________.

A. are easy to deal with

B. are sometimes beneficial

C. can actually be avoided

D. are really quite annoying

3.The underlined word “authentic” in Paragraph 3 most probably means _______.

A. believable B. touching

C. attractive D. clever

4.According to the passage, what is the first thing you should do when facing the customer complaints?

A. Showing sincere attitude.

B. Making an honest apology.

C. Making an absolute promise.

D. Listening to the complaint impatiently.

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2014-2015學(xué)年湖北黃石第三中學(xué)高二上期中英語(yǔ)試卷（解析版） 題型：單項(xiàng)填空

I threatened to report the taxi driver for illegally _______ a passenger, but he pointed at his “Not for Hire” sign and drove away.

A. infecting B. attending

C. disposing D. rejecting

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2014-2015學(xué)年湖北長(zhǎng)陽(yáng)第一高級(jí)中學(xué)高一上期中英語(yǔ)試卷（解析版） 題型：閱讀理解

Donald Watson was a man who thought very much about the food he ate. He was born in yorkshire， England , in September 1910. And he died in November 2005, at the age of 95. That is a very great age. Watson explained that it was because he never ate any food from animals.

When he was a boy , Watson stayed on a farm. .He loved to see the animals. He said that they gave so much to people. And all the animals were so friendly. Then , one day , he saw a man killing a pig . He was very sad. . From then on, Watson decided that he would never again eat meat . Twenty years later he decided that he wouldn’t eat anything from animals, such as milk, cheese or eggs. He became vegan (素食主義者).

Watson formed a group called “The Vegan Society”. In its newspaper, The Vegan Society thought it was terrible and wrong to eat food from animals. At first, there were not many people who agreed with him . They thought it was crazy to do it .Most people thought it was too difficult and unhealthy. However, over time , more and more people began to agree with Watson and The Vegan Society.

People become vegans for many reasons. Watson and his friend stopped eating because they loved animals. They believed that it was wrong to hurt another living thing .

Now, people also become vegans for environmental reasons. Keeping animals takes a lot of resources(資源)， including water and food. Also, in some places, people are cutting down trees to create more land for cows. By avoiding food from animals, vegans hope to protect these forest areas.

Finally, just like Watson, some people believe that being a vegan is healthier. They believe that food from animals causes heart problems, a high body weight and many other health problems.

1. We know from the text that Watson __________.

A. lived a very long life

B. refused to eat meat at 20

C. helped kill a pig on a farm

D. enjoyed good food very much

2. The underlined word “it’ in paragraph 3 means “ ________”.

A. agreeing with Watson

B. publishing a newspaper

C. forming “The Vegan Society”

D. avoiding all food from animals

3. Watson refused to eat meat ______.

A. because of his love of animals

B. because of environmental reasons

C. because he had a lot of health problems

D. because keeping animals needs lots of resources

4. What’s the best title (標(biāo)題)for the text?

A. Donald Watson : a new way to eat

B. Animal protection in England

C. The Vegan Society：a special group

D. Healthy eating habits

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2014-2015學(xué)年河南淅川第二高級(jí)中學(xué)高二上第二次月考英語(yǔ)試卷（解析版） 題型：其他題

語(yǔ)法填空（共10小題，每小題1.5分，滿分15分）

People have known the 1. (important) of keeping healthy and good life habit. Everyone2. ( want) to keep in good health. to keep healthy, we should have a balance 3. ( balance) diet.

What should we do to keep healthy? I think 4. is important to have a good habit. We shouldn’t spit(吐痰) in public places or throw litter（垃圾）about. We must make it rule to wash our hands before meals or 5. toilets（廁所）. It is important to go to bed early and get up early. It will keep us 6. (activity) during the day.( Do) 7. morning exercises every day is also good 8. our health. We should keep the windows open when we are sleeping. We should have more water, fruit9. vegetables. Above all, we should keep our hearts in a good state . do you agree with me?

The better we get into good eating habits, the10. ( happy) our life will Become。

查看答案和解析>>

科目：高中英語(yǔ) 來(lái)源：2014-2015學(xué)年甘肅省高一上第一學(xué)段考試英語(yǔ)試卷（解析版） 題型：單項(xiàng)填空

nation uses nuclear weapons will engage the whole world in war.

A. Whichever B. Whatever

C. No matter what D. No matter which

查看答案和解析>>

同步練習(xí)冊(cè)答案