1. How did the woman go downstairs?

A. She took the fire escape stairs.
B. She took the service lift.
C. She took the goods lift.

2. What was the woman's problem?

A. She couldn't find the storeroom.
B. She didn't know how to open the door.
C. She was locked outside of the building. 

3. Why did the woman take off her shoe?

A. To have a short break.
B. To go back to her office quickly.
C. To make a big noise on the door.

4. How did the woman feel when the door opened?

A. Regretful.
B. Embarrassed.
C. Displeased.

1. What is the speaker doing?

A. Advertising a sale.
B. Introducing a new store.
C. Describing the goods in a store. 

2. Which may be at the lowest price?

A. Jeans.
B. Tops (上衣).
C. Bags.

3. Where is the new branch?

A. In Southeast London.
B. At 110, South High Street.
C. At 110, Fuham High Street.

1. What will the two speakers do to celebrate James' birthday?

A. Go to see a film.
B. Buy him a book.
C. Hold a party at the Kelly's.

2. When will the two speakers meet?

A. At 4:00.
B. At 4:15.
C. At 4:50.

1. Why does the man decide not to buy the ties recommended by the woman?

A. Because he doesn't like them.
B. Because they are unfashionable.
C. Because they are too expensive.

2. What do we know about the woman?

A. She will find a cheaper necktie for the man.
B. She knows the man's friend.
C. She doesn't keep up with fashionable trends.

1. Where does the conversation take place?

A. At the woman's house.
B. At the man's office.
C. Over the phone.

2. What does the man suggest the woman do?

A. Keep in touch with her family.
B. Visit a doctor to relieve her pressure.
C. Communicate with friends regularly.

1. What are the two speakers talking about?

A. Picture books.
B. Reference books.
C. Cooking books. 

2. Which book does the woman decide to buy?

A. Something Fishy.
B. Worldwide Fish.
C. Tasty Fish.

3. How much will the woman pay?

A.￡12.
B.￡15.
C.￡17.

1. Origin of ice cream
     Ice cream was once the luxurious food only enjoyed by ancient Roman emperors.
     For quite a long time, ice cream was only served to the rich. And its ingredients were 1_____.
     King Charles I of England wanted to be the only one in England who could be served with ice cream. 
He got his ice cream from a 2_____.
2. Ice cream today
     Today most people can afford ice cream. Last year, the average American ate 3_____ of ice cream.
     In 1900 U.S. companies produced five million gallons of ice cream.
     By 4_____, they were making about 350 million gallons.
3. Why ice cream is so popular
     One reason ice cream has become a big business is modern refrigeration. Refrigerated trucks can carry
ice cream to 5_____ all over the country.

1. Why was the woman late for work?

A. She didn't set the alarm.
B. She went to buy a new clock.
C. She got up late.

2. What does the man advise the woman to do?

A. Repair the clock.
B. Set the alarm this evening.
C. Buy a new alarm clock today.

1. What does the man want the woman to send?

A. A picture of the newest computers.
B. Information on the after-sales service.
C. Telephone number and fax number.

2. When should the woman send the fax probably?

A. 2:30 pm.
B. 3:30 pm.
C. 4:30 pm.

1. Where are the two speakers planning to go in the morning?

A. To a zoo.
B. To an art museum.
C. To a shopping center.

2. Why does the man want to visit the zoo after lunch?

A. The zoo will be closed in a few weeks.
B. The zoo is free to visitors on that day.
C. There are unusual animals in the zoo.

3. How will the two speakers go to the seashore?

A. By taxi.
B. By bus.
C. By subway.