There is an old saying：No one thinks he’s a bad driver．Here’s an updated 21st century version：No one thinks he sends annoying（令人煩惱的）e-mails．

    But，plenty of us do．

    A Princeton University research found that 22 per cent of Americans．say e-mail has added to their work pressures and caused misunderstandings．Here’s a guide on e-mail etiquette（禮節(jié)）to help you avoid being annoying．

    Experts say there are three．types of e-mails with different rules-close friends，office and public e-mails．

The close friends e-mail

    You can send your lover，your closest friends and your siblings（brothers and sisters） anything，from jokes to “you got to see this!”．But bear in mind that not everyone shares your sense of humour and you may expose them to viruses．

The office e-mail

Don’t add to people’s workload．Keep e-mails short and to the point.

◆Make the subject line factual and brief．

◆Write in clear，concise（簡練的）sentences.

◆Provide your name and phone number at the end．

The public e-mail

    Occasionally we have to send an e-mail to a group of people．If possible，write your public e-mails with a who，what，when，where structure．For example：

Who：All members of the soccer team

What：Team photo

When：Saturday，March 25，at noon

Where：Playing field 2．

Finally，before you hit “Send”，check the following：

◆Is the e-mail a “flame”? Never send an e-mail in anger，It could stay around forever and haunt（縈繞心頭）your professional and personal life.

◆Check the “To” field．Is this really who you want to send the message to?

◆Spell-check the message．Does it have an error that can affect you badly?

1．The writer uses the old saying at the beginning of the passage to show that ________.

A．many people are good at driving

B．not everyone can be a good driver

C．many people can be good．a(chǎn)t sending non-annoying e-mails

D．many people think highly of themselves

2．The writer may want to tell the reader that ________.

A．mails online are often sent to wrong places

B．different e-mails should be written in deliberant ways

C．sending office e-mails is sure to add to people’s workload

D．the public e-mail is usually sent to a large number of people

3．According to the writer，________.

A．e-mails with some misspellings may hurt the receiver

B．before sending an e-mail，the sender should ask someone to check it

C．jokes sent to a close friend online sometimes may be harmful

D．a(chǎn)bout 80％ of Americans like sending and receiving e-mails

4．If an e-mail is a “flame”，the sender of it must be very ________ at the moment．

A．a(chǎn)ngry            B．excited  

C．worried          D．disappointed

       There is an old saying: No one thinks he’s a bad driver. Here’s an updated 21^st century version: No one thinks he sends annoying e-mails.

       But, plenty of us do.

       A Princeton University research found that 22 percent of Americans say e-mail has added to their work pressures and caused misunderstandings. Here’s a guide on e-mail etiquette（禮節(jié)）to help you avoid being annoying.

       Experts say there are three types of e-mails with different rules―close friends, office and public e-mails.

       You can send your lover, your closest friends and your siblings（brothers and sisters）anything from jokes to“you gotta see this!”.But bear in mind that not everyone shares your sense of humour and you may expose them to viruses.

       Don’t add to people’s workload. Keep e-mails short and to the point.

       ◆Make the subject line factual and brief.

       ◆Write in clear, concise（簡練的）sentences.

       ◆Provide your name and phone number at the end.

       Occasionally we have to send an e-mail to a group of people. If possible, write your public e-mails with a who, what, when, where structure. For example:

       Who：All members of the soccer team

       What：Team photo

       When：Saturday, March 25, at noon

       Where：Playing field 2.

       Finally, before you hit“Send”, check the following.

       ◆Is the e-mail a“flame”? Never send an e-mail in anger. It could stay around forever and haunt（縈繞心頭）your professional and personal life.

       ◆Check the “To”field. Is this really who you want to send the message to?

       ◆Spell-check the message. Does it have an error that can affect you badly?

60．The writer uses the old saying at the beginning of the passage to show that      .

       A．many people are good at driving

       B．not everyone can be a good driver

       C．many people can be good at sending non-annoying e-mails

       D．many people think highly of themselves

61．The writer may want to tell the reader that      .

       A．mails online are often sent to wrong places

       B．different e-mails should be written in different ways

       C．sending office e-mails is sure to add to people’s workload

       D．the public e-mail is usually sent to a large number of people

62．According to the writer,      .

       A．e-mails with some misspellings may hurt the receiver

       B．before sending an e-mail, the sender should ask someone to check it

       C．jokes sent to a close friend online sometimes may be harmful

       D．a(chǎn)bout 80% of Americans like sending and receiving e-mails

63．If an e-mail is a“flame”the sender of it must be very      .at the moment.

      A．a(chǎn)ngry                  B．excited                C．worried               D．disappointed