14.Since I started working part-time at a grocery store,I have learned that a customer is more than someone who buys something.To me,a customer is a person whose memory fails entirely once he or she starts to push a shopping cart(購物手推車).One of the first things customers forget is how to count.There is no other way to explain how so many people get in their express line,which is clearly marked 15 items or less,with 20,25 or even a cart load of items.
Customers also forget why they came to the store in the first place.Just as I finish ringing up an order,a customer will say,"Oops,I forgot to pick up a fresh loaf of bread.I hope you don't mind waiting while I go to get it."Five minutes later,he's back with the bread,a bottle of milk,and three rolls of paper towels.What is stranger is that customers also seem to forget that they have pay for their groceries.Instead of writing a check or looking for a credit card while I am ringing up the groceries,a customer will wait until I announce the total.Then,in surprise,she says,"Oh no,what did I do with my check book?"After 5 minutes of digging through her purse,she borrows my pen because she's forgotten hers.But I have to tolerate customers because they pay my salary,and that's something I can't afford to forget.
28.What does the author say about his customers?D
A.They cannot count numbers.
B.They sometimes jump the queue.
C.They don't know how to express themselves.
D.They behave as if their memories have totally failed.
29.According to the text,who are supposed to be in the express line?B
A.Customers with nothing bought.
B.Customers with not more than 15 items.
C.Customers with items between 15 and 25.
D.Customers with 25 or even a cart load of items.
30.When customers arrive at the check-out counter,theyB.
A.find their pens lost
B.go back and get more items
C.cannot wait to pay for their groceries
D.prefer paying by check to paying by a credit card
31.We can infer from the text thatC.
A.business in the grocery store runs well
B.the author finds his present job full of fun
C.the author's part-time job calls for patience
D.customers go to grocery stores without planning.
分析 本文是一篇人物故事類閱讀,屬于記敘文,自從我開始兼職工作在一個雜貨店,我知道客戶不只是一個買東西的人,本文以此展開,主要在文中敘述了消費者的幾種健忘的表現(xiàn).
解答 28.D.細節(jié)理解題.根據(jù)第一段中"To me,a customer is a person whose memory fails entirely once he or she starts to push a shopping cart."可知,他們表現(xiàn)得好像他們的記憶已經(jīng)完全消失了.故選D項.
29.B.細節(jié)理解題.根據(jù)第一段最后一句"There is no other way to explain how so many people get in their express line,which is clearly marked 15 items(件) or less,with 20,25 or even a cart load of items."可知,客戶提供不超過15個物品應(yīng)該是在快線.故選B項.
30.B.細節(jié)理解題.根據(jù)第二段內(nèi)容Just as I finish ringing up an order,a customer will say,"Oops,I forgot to pick up a fresh loaf of bread.I hope you don't mind waiting while I go to get it."Five minutes later,he's back with the bread,a bottle of milk,and three rolls of paper towels.可知,許多顧客會回去再拿一些商品,故選B項.
31.C.推理判斷題.根據(jù)文章內(nèi)容,可知顧客經(jīng)常出現(xiàn)這樣那樣的問題,所以作者的兼職工作非常需要耐心.故選C.
點評 本文是一篇人物故事類閱讀,題目涉及多道細節(jié)理解題,推理判斷題.做題時學生應(yīng)仔細閱讀原文,把握文章主要內(nèi)容,聯(lián)系文章上下文內(nèi)容并結(jié)合所給選項含義,從中選出正確答案,一定要做到有理有據(jù),切忌胡亂猜測