【題目】假如你是李華，在某餐廳就餐時(shí)不滿意餐廳的服務(wù),請根據(jù)以下內(nèi)容向餐廳經(jīng)理寫一封投訴信，內(nèi)容如下：
1).投訴內(nèi)容(沒有保留預(yù)定位置,食物不新鮮，服務(wù)員態(tài)度不好等）；
2).希望得到妥善處理。
注意：1).詞數(shù)100左右；
2).可以適當(dāng)增加細(xì)節(jié)，以使行文連貫。
Dear Sir/Madam,
Yours,
Li Hua

【答案】Dear Sir/Madam,

I am Li Hua, a customer of your restaurant. I am writing to you because of the unpleasant experience we had in your restaurant.

Last Friday, I booked a table near the window for dinner in your restaurant in advance because I was to treat my two American friends to a typical Chinese meal. But I was quite disappointed at your service. We went there at the time as arranged, only to be told there were no seats available. What annoyed us most was that when we explained it to the waitress, instead of helping us solve the problem, she shouted at us rudely. Besides, when we began our dinner, we found the food not fresh and some dishes were too salty.

Thus, it is my sincere hope that you can look into the case and take some measures to prevent such things happening again. I'd appreciate it if you could give me a reasonable explanation as soon as possible.

Yours,

Li Hua


【解析】本文是一篇英文信件，要求考生以李華的身份，向餐廳經(jīng)理寫一封投訴信，指出就餐時(shí)不滿意餐廳的服務(wù)。寫作要點(diǎn)已經(jīng)給出，屬于提綱類作文。任務(wù)中給出的提示信息包含如下內(nèi)容：1.投訴內(nèi)容(沒有保留預(yù)定位置,食物不新鮮，服務(wù)員態(tài)度不好等）；2.希望得到妥善處理。抓住了這亮點(diǎn)，我們就抓住了文章的核心內(nèi)容。其次選用正確的人稱和時(shí)態(tài)，考慮用一般過去時(shí)，第一人稱來寫。然后寫出單個(gè)句子，使用正確的連詞，連句成段。具體來說，寫這篇文章時(shí)，要注意:1、提示中的內(nèi)容比較泛泛，需要適當(dāng)補(bǔ)充；2、為使文章層次清楚，可分三個(gè)自然段寫：第一自然段說明自己寫這封信的目的；第二自然段詳細(xì)敘述自己不愉快的就餐經(jīng)歷；第三自然段希望餐廳經(jīng)理解決這個(gè)問題，杜絕此類事情再次發(fā)生。這篇文章對于考生的綜合能力要求較高，要求考生有很強(qiáng)的謀篇布局的能力和組織要點(diǎn)的能力。需要注意緊扣文章主題，給出的要點(diǎn)都需要包括，缺一不可。寫作時(shí)注意準(zhǔn)確運(yùn)用時(shí)態(tài)，上下文意思連貫，符合邏輯關(guān)系，不能出現(xiàn)文章脫節(jié)問題。盡量使用自己熟悉的單詞句式，同時(shí)也要注意使用高級詞匯和高級句型使文章顯得更有檔次

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